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LEXMARK printer offline help


When you want to print a document, you select Print and you select your favorite printer, but nothing happens. You see the printer menu and you see the message that the printer is offline, instant frustration. The task at the moment is to go from offline (offline) to connected (online). With creativity and patience, your Lexmark printer offline fix in no time.

  • Try to put the printer online. This may not work often, but it is the first action to take. Go to “Settings” and then “Printers”. Right-click on “printer” and select “Use Printer Online”. Test the printer to see if it prints now.
  • Delete any print job. Double-click the “printer” after completing the previous step. Go to the “Printer Menu” and select “Cancel all documents”. It could have been a jammed print job causing the printer to go offline. Try again to fix paper jam Lexmark printer by setting the printer online (online) and try to print a test page.
  • Turn on the printer. Make sure the printer is on and turn it off. If Lexmark printer says waiting then wait a minute and then turn it on again. If Lexmark printer not connecting to network then, check if it is stuck. Check all network connections to make sure nothing is loose. Repeat the previous steps if necessary.
  • Restart the computer. If this doesn’t work, you’ll have to reinstall the drivers. Go to “Settings” and then “Printers” and select the printer. Click on the printer and select “Properties”. In the “General” or “Details tab” find the button for the controller, select it and choose the controller again. You may also need to download the driver from the printer manufacturer’s website.
  • Reinstall the printer. In the “Printers” section of the “Settings” menu, select the printer, then delete the printer and reinstall the printer using the Add Printer Wizard. Use the latest printer driver from the printer manufacturer’s website.

How to restore the smart chip of a Lexmark cartridge?

A smart chip is a small chip installed in an inkjet or toner cartridge. The chip helps detect low ink level in the cartridge, alerting the user to the need to replace the print cartridge. Many printer manufacturers, including Lexmark, install these chips. However, sometimes, when refilling a cartridge, the chip fails to recognize the ink-filled level, as it is not programmed to restore itself. In order to allow the chip to recognize the ink fill level, you must restore it.

Step 1

Turn off the printer.

Step 2

Press the “Go” or “Done” and “Back” buttons simultaneously (while turning the printer on) until the display shows “Perform Self Test” or “Print Log”, depending on the printer model.

Step 3

Choose “Maintenance counter” or “Maintenance counter page”.

Step 4

Press the “Restore” button to restore the cartridge chip.

Step 5

Press the “Back” button to return to normal mode.

How do I fix my Lexmark printer problem?

If your Lexmark printer not printing anything, you may encounter various problems. If your computer’s spooler service is not working properly or has not started, your Lexmark printer will be unable to receive print jobs. The printer may need a power cycle to clear the print job data, or the paper may be jammed in the machine.

Step 1

Click on “Start” and select “Control Panel”.

Step 2

Type “Computer Management” into the “Control Panel” search box. Double-click the icon that appears.

Step 3

Click on “Services” and then “Print Queue”. Select “Restart” to restore the service. Submit your print job one more time to see if the problem is resolved.

Step 4

Disconnect the power and interface cables from your Lexmark printer. Open the printer to make sure there is no paper jammed inside the device. Leave the printer off for about 30 seconds before reconnecting it. Send a print job to the printer to see if the problem is solved.

Step 5

Uninstall and then install the drivers that come with the printer.

Step 6

Check the Lexmark website for updated drivers for your specific printer. The drivers that come with your printer are older and may not work well.

Lexmark MS510DN troubleshooting

If you have arrived here it means that this situation has occurred. However, you are not the only person with problems related to Lexmark MS510DN. Below are some tips on how you can troubleshooting the Lexmark printer.

Troubleshooting steps to verify Lexmark MS510 printer problem:

  • Make sure the Lexmark printer is properly connected to the electrical outlet.
  • Avoid using a surge protector to connect the printer.
  • Check the power supply. The line voltage of the maximum power supply must be within 10% of the nominal line voltage.
  • Make sure the ambient temperature of the printer is between 16 and 32 degrees Celsius.
  • Check the level of the ink cartridge. If the cartridge is empty, fill it according to the instructions.
  • Make sure that the input tray contains enough paper.
  • Check if the firmware software is updated.
  • Make a test print on your printer and check the result

This way you can fix Lexmark MS312DN printer offline issue if it did not work contact us for quick help.

Lexmark printer offline MAC

  • First, you need to check all the cable connections between your Lexmark printer and your computer.
  • Make sure there is no paper jam in the printer tray. Also, make sure the printer has enough paper and that all of the papers are aligned correctly. If the error message “low ink cartridge” appears on the screen, replace the ink cartridges.
  • To install the available updates, press the Apple menu, then choose the “Software update” option. After that, tap the Apple menu again, then choose Restart from the drop-down menu.
  • Go to the Dock and press System Preferences. Choose “Print and Scan,” and then double-tap the icon for your Lexmark printer that is available in the printer list. When doing this, the yellow light will flash next to the printer name. Then press Resume.
  • Now open a document you want to print by pressing Ctrl + P. Choose your printer and click Print.

Lexmark printer shows offline windows 7

  • Your printer may appear offline if it cannot communicate with your PC. Here are some tips for getting your Lexmark printer offline windows 8 back online.
  • Make sure the printer is turned on and connected to the same Wi-Fi network as your PC. The built-in menu of your printer should indicate the network to which it is connected or consult your printer’s manual for more information.
  • Make sure your Lexmark printer offline windows 7 is not in Use Printer Offline mode. Select Start> Settings> Devices> Printers and scanners. Then select your printer> Open queue. Under Printer, make sure that the Use Printer Offline is not selected.

This will fix the problem Lexmark printer offline windows 10. If you still need help contact our support team.

Get quality solutions to resolve Lexmark printer worries

Our experts work with adequate tools and diagnostic procedures to find out the cause of these problems and eliminate them as quickly as possible. Call us at our helpline number and leave your printer related worries to us. We have a reputation for getting the highest success rate in each of our service calls. Our tech executives aim to put a smile on every customer’s face by giving quality solutions. All our solutions fall within a pocket-friendly range so that it will not burn a hole in your wallet. We serve thousands of customers every day and we look forward to helping you acquire powerful printing capability. Reach our professionals via email or live chat if our helpline number is busy or not reachable. They will fix all your Lexmark printer related errors by offering you an affordable printer repair service.

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